WEBSITE PRIVACY POLICY
AG WHEELS PTY LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website, www.wheeldealer.com.au.
What is Personal Information?
Under the Privacy Act 1988 (Cth), personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or recorded in any form.
If information does not identify you or cannot reasonably be used to identify you, it is generally not considered personal information and is not subject to this Privacy Policy.
What Information We Collect
The personal information we collect depends on how you interact with our website. This may include:
- Full name
- Email address
- Phone number
- Delivery address
How We Collect Your Personal Information
We collect personal information when you voluntarily provide it through our website, such as when you submit an enquiry or place an order.
We also use cookies to improve your browsing experience and help us understand how visitors use our website. Cookies generally do not identify you personally.
How We Use Your Information
We collect your personal information to:
- Process and deliver your orders
- Respond to enquiries and customer support requests
- Improve our products and website
- Provide you with the best possible customer experience
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. We may also disclose information to maintenance or technical support personnel where necessary to perform their duties.
Marketing Communications
By using our website, you consent to receiving marketing communications from us where permitted by law.
We will only send direct marketing where you have provided your information directly to us and it is reasonable for you to expect such communications. We do not use sensitive personal information for marketing purposes.
Every marketing email we send includes an easy option to unsubscribe from future communications.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information, subject to the Australian Privacy Principles.
To make a request, please contact us using the details below.
Privacy Complaints
If you believe we have not handled your personal information appropriately, please contact us.
We will investigate your complaint, may request additional information if required, and work with you to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Overseas Disclosure
We will not disclose your personal information to recipients outside Australia unless you specifically request us to do so.
Where you request an overseas transfer, the recipient may not be subject to the Australian Privacy Principles, and AG WHEELS PTY LTD cannot be responsible for how your information is handled by that overseas recipient.
Contact Us
If you have any questions about this Privacy Policy, wish to access or update your personal information, or would like to make a privacy complaint, please contact us:
WheelDealer / AG WHEELS PTY LTD
Email: info@wheeldealer.com.au