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WARRANTY AND CARE

Alloy Wheels Warranty Details:

All our products are manufactured with extreme care and precision. Every wheel is put through rigorous testing to meet the highest standards in quality and performance.

All our wheels will be free from structural failure under normal and intended use for as long as the original retail purchaser owns the product. Our life time structural warranty does not cover finish defects. Defects within the finish are covered under a separate 2 year warranty period from the day of original purchase.

This warranty is not applicable if:

  • Damage occurred due to failure to follow Wheel Care Instructions and Wheel Installation Guidelines provided.
  • Corrosion or damage occurred due to improper maintenance;
  • Damage or structural failure occurs as a result of an accident or road conditions;
  • Damage or structural failure occurs as a result of improper use of the vehicle including, but not limited to, on and off-road racing.

To initiate a warranty claim, the purchaser shall return the wheel for visual inspection back to us or contact us to arrange claim process. If its determined that the wheel has failed to perform as expected under this warranty the wheel will be replaced free of charge. Such replacement may not include the cost of removal, shipping, installation or re-installation of the wheel. 

For specific questions or inquiries please contact us at info@wheeldealer.com.au or via our Facebook page.


Alloy Wheels Care Instructions

Wheels require regular care to maintain their factory appearance. Clean them regularly. Please note that warranty claims on finish will be voided if improper maintenance or improper cleaning agents are used.

Typical road dirt traps moisture that, over a period of time, can cause corrosion. Brake dust, created by braking friction, is corrosive and can cause pitting of the wheel’s finish. Most household cleaning agents are too harsh and must be avoided. Mild soap and water is all you need to properly clean your wheels

Care for the finish of your wheels the way you would care for the finish of your car. Do not use abrasive materials to clean wheels as they can damage the finish. Use caution when cleaning tyres with a bristle brush and never use scouring pads. Use caution in automatic car washes because steam cleaners and strong chemicals that are sometimes used can cause permanent staining or corrosion.

Never clean wheels when they are hot. Always allow wheels time to cool before cleaning with soap and water. Never spray cold water on extremely hot wheels.

Clear coated: Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.

Painted and clear-coated: Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.

Machined and clear-coated: Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.

WARRNING! In the event of hard impact (e.g. curb, pothole) or vehicle accident, always have your wheels inspected by a qualified tyre/wheel technician any specialised workshop or retail wheel and tyre outlet. If any damage is found, replace the wheel immediately.